Question: How do I navigate the Puddles site?
Answer:
You can use the Flash menu at the top of every page to get to the main pages on Puddles. That's the menu with the pretty pictures.
You can use the text links under the animations & text.
You can browse the Puddles shop in the right part of the site, no matter where you are at, or which page you came from. The nice round images are all buttons, or you can also use the drop down menu at the top right corner of the shop.
To get the most out of our site, we recommend a 1024x768 pixel screen resolution or higher.
Question: What if I'm not sure about my child's shoe size?
Answer:
We have a wonderful tool to help parents and children get the right shoe size.
If you already know your regular shoe size, and want to find out what your Puddles shoe size is, use our Shoe Size Converter.
If you don't know your child's shoe size, you can also measure their feet and then click here to see the comparison of Puddles sizes and inches: Shoe Sizes in Inches.
Please note that Puddles shoe sizes have a standard of their own, so use the Shoe sizer to find the right Puddles size.
Question: What if I don't see any animations?
Answer:
That means you don't have the Flash plug.in installed, and that's a shame because the animations are really cool.
You can get the Flash plug in for free here: Download FREE Flash Player (Don't worry, the page will open in a new window. When you are done, just close that window, and you'll be back here.)
Question: Are your boots waterproof?
Answer:
Yes, they are absolutely 100% waterproof!